FAQ

1. I would like to learn/work in the library. When and how is that possible?

The ZLB currently offers a total of 200 workstations for booking.


The opening hours of the ZLB are divided into two blocks:

Mon - Fri

14.00 – 15.30 and

16.00 – 21.00


Sat

10.00 – 14.30 and

15.00 – 19.00


Workstations must be reserved online via the booking system before entering the library. You can do this yourself at www.reservierung.zlb.de or you can book via the service telephone at 030/90226-401.


2. Which workstations are there and where do I have to go?

Currently you can only book workstations for 5 hours.


You will find the workstations at our two locations

Amerika-Gedenkbibliothek         

Blücherplatz 1

10961 Berlin


Berliner Stadtbibliothek

Breite Str. 30 – 36

10178 Berlin


3. How many tickets can I book?

You can book one ticket per day.


4. Do I need a library card?

No, you do not need a library card to book or access the library.


5. May I leave the library during my booked time?

Yes, but it can happen that you will be delayed due to entrance restrictions.


6. Do I have to wait in the queue for admission or do I just come in?

If there is a queue, the reservation does not guarantee that you will be in the library on time at the beginning of the appointment.


7. Will I lose my place if I am late?

No, the reservation is valid for the entire period booked. It does not expire automatically. Please cancel your booking if you cannot attend the appointment!


8. I cannot keep my appointment. What should I do?

Please cancel your appointment as soon as possible. You can do this via the link you have received. If you no longer have this email, you can go to www.reservierung.zlb.de and the desired event to have a new link sent to you.

 

9. Can I come by without booking and use a free seat?

Due to the current need to record attendance, it is mandatory that you reserve a workstation before entering the library.


10. Why is there a 30 minute break between the two time slots?

This is to ensure that there is enough capacity at the entrance and that not too many users are in the library at the same time. Therefore, we ask you to leave your workplace on time.


11. When are the tickets released?

As of now, the appointments are always released for booking relatively 7 days in advance.


12. Can I do group work at the ZLB?

No, group work is currently not possible.


13. Do I have to print out my booking?

No, but you should make sure that you can show it when needed, e.g. digitally.


14. Do I also have to wear a mouth-nose cover at work?

Access to our buildings is only possible with a medical mask (surgical mask or FFP2 mask).


15. Are there any hygiene rules I have to follow?

Yes, you can find them here.