FAQ

1. For how often and how long can I book microfilm equipment?

The microfilm units can be booked per person and day for a maximum of six hours.


2. I have never worked with microfilm equipment before. Can I still work on it alone?

We are available Monday through Friday 1-4 p.m. for questions and instruction on the equipment. If you would like to receive instruction outside of these hours, simply send us an e-mail at mikrofilm@zlb.de to arrange an appointment..


3. What happens if I am not there in time for the booked appointment?

If you do not show up, the reservation expires after 15 minutes. There is no claim to a further booking on that day.

 

4. Do I need the booking number?

Yes, please bring your booking number with you. The order does not have to be presented in printed form, but then presented digitally.


5. Do I have to wear a mouth-nose-cover also at the place?

No, however we still recommend wearing a medical mask in both of our buildings.


6. Are there any hygiene rules I have to observe?

Yes, please disinfect your hands directly before using the microfilm equipment (disinfectant at the information desk).


7. What is my e-mail address, which I must provide when booking, used for?

Your e-mail address is used exclusively for communication in the context of your booking. Thus, you will receive a booking confirmation by e-mail after the booking process as well as when a change is made to your booking. Furthermore, you will receive an automated reminder e-mail 24 hours before the start of the event. We also reserve the right to contact you in this way if necessary about new circumstances / changes in the context of your order.